Privacy Policy

Privacy Policy & SMS Terms of Service

Last Updated: January 28, 2026

This Privacy Policy and SMS Terms of Service (“Policy”) describes how Hollrah Wellness and Aesthetics (“Company,” “we,” “us,” or “our”) collects, uses, protects, and shares information when you visit our website, contact us, book services, or communicate with us via text message (SMS).

This Policy is intended to comply with applicable privacy laws and mobile carrier requirements, including CTIA and The Campaign Registry (TCR) standards, as required by RingCentral and Spectrum.

1. Information We Collect

Personal information, health information (HIPAA-compliant handling), SMS consent records, and website technical data.

2. How We Obtain SMS Consent

Consent is obtained via customer-initiated messaging, website forms, verbal consent, or written/electronic consent. We do not use third-party or purchased lists.

3. Types of SMS Messages

Appointment reminders, customer care messages, conversational responses, and operational notifications. No marketing texts without explicit opt-in.

4. Messaging Disclosures

Messaging frequency may vary. Message and data rates may apply.

5. Opt-Out & Help

Reply STOP to opt out. Reply HELP for assistance. Reply START to re-enroll.

6. Use & Sharing of Information

No mobile opt-in data is shared with third parties. Information is used only for operations and compliance.

7. Data Security & Children’s Privacy

Reasonable safeguards are used. Services are not directed to children under 13.

8. Changes to Policy

We may update this policy periodically.